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Here to help - all day, every day

Live Help

Management Tools

Pro Active Notifications

Traffic Monitoring

URL click tracking

______

Track the click through rates of URLs and ad campaigns.

Visitor information

______

View refer URL, browser type, footprints and other visitor informations in real-time.

View active chats

______

View active chat session transcripts in real-time and duration.

Website traffic monitor

______

Monitor your website traffic throughout the day to gather traffic trends and reports.

Web Based Live Chat

______

Just launch a web browser
on any computer to begin providing live chat
assistance.

Mobile SMS alert

______

New chat request mobile
SMS alert option

Desktop notification

______

Receive a helpful popup notification box directly on your computer desktop.

Sound alerts

______

New chat requests and new chat response sound alerts.

Automatic chat invitation

______

Automatically invite
visitors to chat

Operator initiated chat

______

Display a chat invitation image to the visitor and lend assistance, proactively.

Save Offline Messages

______

Offline messages (leave a message) are saved for tracking and reference.

Footprint and refer URL

______

Track the visitor page views, footprint data and
the refer URL.

Chat history List

______

Track the total duration the operator has been online with built-in automated
timecards.

Accepted/declined chat stats

______

View reports showing performance trends and daily chat activities.

Canned responses

______

Faster than typing, create canned responses for quick answers to frequently asked questions.

QUALITY DESIGNS AND MARKETING STRAGEGIES

CDM Graphics

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No web design project is TOO BIG or too small for us to handle. We handle each web project with utmost professionalism, discretion, and transparency.

Our innovative and fearless approach to web design gives us the impetus to create unique, user-friendly, and fully functional websites for our clients. Our web designs are clean and give end-users a pleasant online experience.

__________________

Get a website that increases your sales and enquiries

Website Design