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__________________
Here to help - all day, every day
Live Help
Management Tools
Pro Active Notifications
Traffic Monitoring
URL click tracking
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Track the click through rates of URLs and ad campaigns.
Visitor information
______
View refer URL, browser type, footprints and other visitor informations in real-time.
View active chats
______
View active chat session transcripts in real-time and duration.
Website traffic monitor
______
Monitor your website traffic throughout the day to gather traffic trends and reports.
Web Based Live Chat
______
Just launch a web browser
on any computer to begin providing live chat
assistance.
Mobile SMS alert
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New chat request mobile
SMS alert option
Desktop notification
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Receive a helpful popup notification box directly on your computer desktop.
Sound alerts
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New chat requests and new chat response sound alerts.
Automatic chat invitation
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Automatically invite
visitors to chat
Operator initiated chat
______
Display a chat invitation image to the visitor and lend assistance, proactively.
Save Offline Messages
______
Offline messages (leave a message) are saved for tracking and reference.
Footprint and refer URL
______
Track the visitor page views, footprint data and
the refer URL.
Chat history List
______
Track the total duration the operator has been online with built-in automated
timecards.
Accepted/declined chat stats
______
View reports showing performance trends and daily chat activities.
Canned responses
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Faster than typing, create canned responses for quick answers to frequently asked questions.
QUALITY DESIGNS AND MARKETING STRAGEGIES
CDM Graphics
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No web design project is TOO BIG or too small for us to handle. We handle each web project with utmost professionalism, discretion, and transparency.
Our innovative and fearless approach to web design gives us the impetus to create unique, user-friendly, and fully functional websites for our clients. Our web designs are clean and give end-users a pleasant online experience.
__________________
Get a website that increases your sales and enquiries
Website Design
© 2018 CDM Graphics All rights reserved.